
We are a Brazilian multinational international moving company, with our own teams and fleet — we do not outsource the care of your home.
Elected best in customer satisfaction at the MESC Award (Melhores Empresas em Satisfação do Cliente, by Instituto MESC in partnership with Google) in 2024 and 2025.
FIDI-FAIM certification, independently audited, and EcoVadis Gold rating — the only moving company in Latin America with this distinction.
We serve families, executives and expatriates in Madrid, Barcelona, Valencia, Seville, Malaga and Bilbao.
Changing country is already big enough — the hard part is ours.
Our own team in Brazil conducting packing, documentation and shipment, and accredited agents from our international network performing the customs clearance and delivery in Spain — with our team accompanying every step.
Spain does not require prior approval from customs, which speeds up the route, but shifts all the burden to completing the declaration. The customs duty relief is requested on the DUA itself: code 9905000000 in casilla 33, regime 40.00 in casilla 37.1 and the additional codes 101 and C01 in casilla 37.2. A wrong code converts an exempt move into a taxed import, and that is why we coordinate this stage directly with the customs broker.
We handle the export documentation in Brazil and monitor the clearance at Spanish customs in Valencia, Barcelona or Algeciras, including assembling the dossier of proof of previous residence. You do not need to worry about bureaucracy — we handle everything.
We deliver your move to Madrid, Barcelona, Valencia, Seville, Malaga, Bilbao and other regions, including the Canary Islands and the Balearic Islands. From your address in Brazil to the door of your new home in Spain, with unpacking and furniture assembly.
We pack your belongings with high-quality materials and professional techniques. Furniture, electronics, works of art — all protected with the utmost care.
Your move travels protected with international insurance that covers the entire route — from collection in Brazil to delivery in Spain.
We carry out the pre-move survey of your belongings by video call, without the need for an in-person visit. Practical, fast and without obligation.
Door-to-door transit times, from the moment of collection in Brazil until delivery with assembly in Spain.
| Origin | Destination | Maritime | Air |
|---|---|---|---|
| São Paulo (SP) | MadridDoor-to-door transit time, with customs clearance at both ends | 45 to 60 days | 15 to 30 days |
| São Paulo (SP) | Barcelona | 45 to 60 days | 15 to 30 days |
| Rio de Janeiro (RJ) | Valencia | 45 to 60 days | 15 to 30 days |
| Curitiba (PR) | MálagaIncludes road transfer to the port of origin | 50 to 65 days | 15 to 30 days |
| Belo Horizonte (MG) | SevilleIncludes road transfer to the port of origin | 50 to 65 days | 15 to 30 days |
Door-to-door transit time, with customs clearance at both ends
Includes road transfer to the port of origin
Includes road transfer to the port of origin
We serve the entire country; contact us to find out the exact transit time for your city.
Estimated door-to-door transit times, subject to the shipping line's or airline's schedule. They include collection, packing, customs clearance at origin and destination, and final delivery. The transit time for your move is confirmed in the quote after the service and route are defined.
Customs framework for the route: We operate the route using the exact codes for the customs duty relief for transfer of residence on the Spanish DUA: 9905000000 in casilla 33, regime 40.00 and the additional codes 101 and C01.
The times above are door-to-door and include collection and packing at the origin residence, cargo consolidation, waiting for the ship’s departure window, the crossing, customs clearance at both ends and final delivery with furniture assembly. We publish it this way because it is the timeframe you actually experience. Port-to-port times published by carriers may seem shorter because they only cover sailing time, without customs, collection or delivery.
What Spanish and Brazilian customs require, with the name of each document and the responsible agency.
Receita Federal do Brasil
Registration of the export of unaccompanied baggage, conducted by our own team in Brazil, with issuance of the bill of lading in the name of the owner of the goods. One Moving hires and coordinates the customs broker and monitors the customs clearance end-to-end, for your convenience.
Complete inventory of the goods, volume by volume, with description, estimated value and date of acquisition, even if approximate. The Agencia Tributaria uses exactly these data to verify the 6-months-of-use requirement, which is why we compile the inventory already in this format. All preparation is done by our team during packing and managed by One Moving, for your convenience.
Valid passport and, when applicable, visa or Spanish residence permit already granted. This links the cargo to the holder of the right to the customs duty relief.
Agencia Tributaria — Customs Department
The customs duty relief is requested on the import declaration itself. In casilla 33 use the code 9905000000, referring to the personal effects of the person transferring residence; in casilla 37.1, regime 40.00; and in casilla 37.2, the additional codes 101, for VAT exemption, and C01, for the customs duty relief for transfer of residence. The completion and submission of the DUA are managed by One Moving for your convenience.
Proof may be provided by any means. Customs accepts a deed or lease contract of the property proving habitual residence, proof of tax domicile, address on the identity document, home insurance contracts, electricity, water, gas or landline with internet bills, and employment contracts or children's school enrollment documents. We indicate exactly which documents to gather and organize the dossier: One Moving manages this stage for your convenience.
Document that notifies the move to an authority of the country of origin. For Brazilians, since Brazil does not require consular deregistration, any document presented to a Brazilian fiscal, health or social security authority notifying departure from the country is acceptable. We advise which document to use and how to obtain it, with management by One Moving, for your convenience.
For Brazilians, proof of establishment in Spain is provided by the filing of an application or by the Tarjeta de Identificación de Extranjero. To prove the date of establishment, registration on the municipal register (alta en el padrón municipal) is also accepted.
Unlike the United Kingdom, where HMRC needs to approve the request before the arrival of the cargo, Spain does not require a prior request. The customs duty relief and the VAT exemption are requested on the import declaration itself. The trade-off is that the completion must be exact: code 9905000000 in casilla 33, regime 40.00 in casilla 37.1 and the additional codes 101 and C01 in casilla 37.2. A wrong code turns an exempt move into a taxed import.
This is the point that causes the most frustration among Brazilians. NI GA 08/2021 is explicit: attendance at university or school in Spain for study purposes does not determine the transfer of habitual residence for VAT exemption purposes. Those who are going to do a master's or doctoral degree and ship their move expecting the customs duty relief need to know this before shipping, not at the port of Valencia.
The customs duty relief requires having resided outside the customs territory of the Union for at least 12 consecutive months prior to the transfer. In addition, non-consumable goods must have been in your possession and used by you at the former residence for at least 6 months, except in special cases justified by the circumstances. This is why the inventory records the acquisition date of each item.
Goods must be declared for release into free circulation within 12 months after establishing residence in Spain. After customs clearance, a second period of 12 months begins: during that period the goods cannot be lent, pledged, rented or transferred, for consideration or free of charge, without prior notification to customs. Noncompliance results in the collection of import duties at the rate in force on the date of the operation.
Spanish legislation allows dispatching the goods before the effective transfer of residence, provided you commit to establishing yourself in the customs territory of the Union within 6 months and, if applicable, present a guarantee. There is a specific code for this situation, 9CR in casilla 37.2. In that case the goods must leave the customs premises. It is a useful resource for those who need the move to arrive before the family itself.
The customs duty relief does not cover alcoholic products, tobacco and tobacco products, means of transport of a commercial nature and professional-use materials that are not portable instruments of mechanical or liberal arts. In contrast, the Spanish concept of personal belongings is broad: it includes furniture and articles, household linens, bicycles and motorcycles, private-use motor vehicles with their trailers, caravans, pleasure boats, private-use touring aircraft and even household pets that can live in the residence.
Sources: Agencia Tributaria — Sede electrónica, Traslado de residencia: franquicias y exención de impuestos; and Nota Informativa NI GA 08/2021, dated 5 March, from the Departamento de Aduanas e Impuestos Especiales. Legal basis: articles 3 to 11 of Regulamento (CE) nº 1186/2009, articles 28 and 29 of Lei 37/1992 and article 15 of Real Decreto 1624/1992. Information verified in August 2026; we will confirm the conditions of your case before shipment.
Both modalities serve the Brazil — Spain route. The choice depends on volume, urgency and the value of the goods.
Ideal for complete moves with large volume. Best cost-effectiveness to transport furniture, appliances and all your belongings.
For those who need speed. Perfect for smaller volumes, urgent items, or partial moves that cannot wait.
We know that an international move is an important decision. That is why we handle all the logistics of your international move so you can focus on what really matters: your new life in Spain.
Our team accompanies every step of the process, ensuring safety, organization and predictability.
The most frequent doubts on the route, answered based on the official rule.
By sea transport, the time is 45 to 60 days, and by air, 15 to 30 days. These times are door-to-door: they include collection and packing at your residence in Brazil, consolidation of the cargo, waiting for the ship's departure window, the crossing, customs clearance at both ends and final delivery in Spain with assembly of the furniture. They should not be compared with port-to-port times published by carriers, which cover only the sailing time.
No. Unlike the United Kingdom, Spain does not require a prior request. The customs duty relief and the VAT exemption are requested on the import declaration itself, the DUA. What requires strictness is the completion: the code 9905000000 in casilla 33, regime 40.00 in casilla 37.1 and the additional codes 101 and C01 in casilla 37.2. An error in these fields causes the move to be treated as a regular taxable import.
There are 5 requirements, and all must be met. You must have resided outside the customs territory of the European Union for at least 12 consecutive months; must transfer or intend to transfer your habitual residence to Spain; the non-consumable goods must have been in your possession and used by you at the previous residence for at least 6 months; the goods must be declared for free circulation within 12 months after the establishment of residence; and they must be used in the new residence for the same purposes as in the previous one.
Not simply because of studying. NI GA 08/2021 of the Agencia Tributaria is explicit in stating that attendance at a university or school in Spain for the purpose of studies does not determine the transfer of habitual residence for VAT exemption purposes. It is one of the points that most surprises Brazilians who move to study. We assess your specific situation before shipment, because the structure of the move changes considerably in this scenario.
Yes. Spanish legislation allows dispatching the goods before the effective transfer of residence, provided you commit to establishing yourself in the customs territory of the Union within 6 months and, when required, present a guarantee. There is a specific code for this situation, 9CR in casilla 37.2 of the declaration. In this case, the goods must leave the customs premises after dispatch.
Spanish customs accepts any means of proof and lists several examples: deed of sale or property contract accompanied by a document proving habitual residence, proof of tax domicile, address on the identity document, home insurance contracts, electricity, water, gas or landline phone with internet bills proving permanent occupancy, and employment contracts of you or your spouse, as well as children's school enrollment records. We assemble this dossier with you before shipment.
Yes. The Spanish concept of personal belongings is broad and expressly includes private-use motor vehicles with their trailers, as well as bicycles, motorcycles, camping caravans, pleasure boats and private-use touring aircraft. What is outside the customs duty relief are means of transport of a commercial nature. For the vehicle, the requirements of prior possession and use apply equally, and there are homologation requirements in Spain that we handle on a case-by-case basis.
Yes, and it is worth noting that Spanish legislation itself mentions household pets that can live in the residence among the personal belongings. Transporting the animal, however, is a process separate from the shipment of the goods, with its own requirements of microchip, rabies vaccination and an international veterinary certificate within the validity period. Our pet department conducts this process in parallel. We have already transported more than 1,000 animals.
In the 12 months following customs clearance, goods that entered under customs duty relief may not be loaned, pawned, rented or transferred, for consideration or free of charge, without prior notification to customs. If this occurs without notification, the corresponding import duties apply, at the rate in effect on the date of the operation, calculated on the customs value recognized by the authorities. We advise on this at delivery, because it is a rule easy to violate unintentionally.
Collection, packing and export documentation in Brazil are carried out by One Moving's own team, without intermediaries. In Spain we work with accredited agents of our international network for customs clearance, final delivery and furniture assembly. Since the sensitive point of this route is the correct completion of the codes in the DUA, we coordinate that stage directly with the customs broker.
Thousands of families have already entrusted their international move to One Moving.
“One Moving took care of everything. From packing to delivery in Madrid. Everything arrived perfect, without any damage. True professionals.”
“I was very afraid of customs bureaucracy, but they handled everything. I didn't even need to worry. I recommend them without hesitation!”
“Serious and transparent company. The quote was exactly what I paid, no surprises. The virtual pre-move survey was very convenient.”
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