
We are a Brazilian multinational international moving company, with our own teams and fleet — we do not outsource the care of your home.
Elected best in customer satisfaction at the MESC Award (Melhores Empresas em Satisfação do Cliente, by Instituto MESC in partnership with Google) in 2024 and 2025.
FIDI-FAIM certification, independently audited, and EcoVadis Gold rating — the only moving company in Latin America with this distinction.
We serve families, executives and expatriates in Tokyo, Yokohama, Osaka, Nagoya, Kobe and Fukuoka.
Changing country is already big enough — the hard part is ours.
Our own team in Brazil conducting packing, documentation and shipment, and accredited agents of our international network executing customs clearance and delivery in Japan — with our team's oversight at every step.
This is the most critical requirement of the route, and it happens before your cargo arrives. You must declare the unaccompanied goods on the C-5360 form in two copies at the moment of your disembarkation in Japan, and Japan Customs returns one copy stamped. Without this copy, the exemption under Articles 14 and 15 of the Customs Tariff Act does not apply and there is no way to regularize afterward. We prepare the form before your shipment and instruct you exactly what to do at the arrival airport.
We handle the export documentation in Brazil and monitor the release with Japan Customs through the ports of Yokohama and Kobe, with the stamped copy of the C-5360 and the prior residence dossier. You do not need to worry about bureaucracy — we handle everything.
We deliver your move to Tokyo, Yokohama, Osaka, Nagoya, Kobe, Fukuoka and other prefectures, including Hokkaido and Okinawa. From your address in Brazil to the door of your new home in Japan, with unpacking and furniture assembly.
We pack your belongings with high-quality materials and professional techniques. Furniture, electronics, works of art — all protected with the utmost care.
Your move is protected by international insurance that covers the entire route — from pickup in Brazil to delivery in Japan.
We carry out the pre-move survey of your belongings by video call, without the need for an in-person visit. Practical, fast and without obligation.
Door-to-door transit times, from the moment of pickup in Brazil to delivery with assembly in Japan.
| Origin | Destination | Maritime | Air |
|---|---|---|---|
| São Paulo (SP) | TokyoDoor-to-door transit time, with customs clearance at both ends | 50 to 70 days | 15 to 30 days |
| São Paulo (SP) | Yokohama | 50 to 70 days | 15 to 30 days |
| Rio de Janeiro (RJ) | Osaka | 50 to 70 days | 15 to 30 days |
| Curitiba (PR) | NagoyaIncludes road transfer to the port of origin | 55 to 70 days | 15 to 30 days |
| Belo Horizonte (MG) | KobeIncludes road transfer to the port of origin | 55 to 70 days | 15 to 30 days |
Door-to-door transit time, with customs clearance at both ends
Includes road transfer to the port of origin
Includes road transfer to the port of origin
We serve the entire country; contact us to find out the exact transit time for your city.
Estimated door-to-door transit times, subject to the shipping line's or airline's schedule. They include collection, packing, customs clearance at origin and destination, and final delivery. The transit time for your move is confirmed in the quote after the service and route are defined.
Customs framework for the route: We operate the route with the C-5360 form prepared before shipment and delivered in two copies at your disembarkation in Japan, because the copy stamped by customs is irreplaceable to release the cargo.
The times above are door-to-door and include collection and packing at the origin residence, cargo consolidation, waiting for the ship’s departure window, the crossing, customs clearance at both ends and final delivery with furniture assembly. We publish it this way because it is the timeframe you actually experience. Port-to-port times published by carriers may seem shorter because they only cover sailing time, without customs, collection or delivery.
What Japan Customs and Brazilian customs require, with the name of each document and the responsible agency.
Receita Federal do Brasil
Export registration of unaccompanied baggage, conducted by our in-house team in Brazil, with issuance of the bill of lading in the name of the owner. One Moving hires and coordinates the customs broker and oversees the release from end to end, for your convenience.
Complete list of goods, volume by volume, with description and estimated value. It is the document that instructs the customs clearance of the unaccompanied baggage in Japan. All preparation is done by our team during packing and managed by One Moving, for your convenience.
The form that guarantees the Japanese exemption is submitted by you at the arrival airport, not by a customs broker. Therefore we deliver it to you completed and reviewed before your trip, with step-by-step guidance on what to do at disembarkation. This preparation is managed by One Moving, for your convenience.
税関 — Japan Customs
The Declaration of Accompanied Articles and Unaccompanied Articles needs to be submitted in two copies to the customs officer at the time of your disembarkation in Japan. One copy is returned stamped and is the indispensable document to release the unaccompanied baggage later. We prepare both copies in advance and advise you on keeping the stamped copy, with One Moving managing it for your convenience.
The exemption applies to those who have resided abroad for more than one year or intend to reside in Japan for more than one year. We gather with you the documents that demonstrate this condition, because it is the entry requirement of the regime.
Customs clearance of unaccompanied baggage requires the passport and the original stamped copy of the C-5360. One Moving hires and coordinates the customs broker in Japan and oversees the release end-to-end, for your convenience.
The exemption for automobiles uses the form Application Duty Exemption on Household Effect, Removed on Account of Removal of Residence such as Automobiles, presented in three copies, accompanied by a foreign registration certificate proving prior use and proof of transfer of address. Completion and filing are managed by One Moving, for your convenience.
The transport of dogs and cats requires notification to the AQS at least 40 days before arrival. Our pet department handles this notification and the entire sanitary protocol, with full management by One Moving, for your convenience.
Japan Customs requires you to present the Declaration of Accompanied Articles and Unaccompanied Articles, the C-5360 form, in two copies, at the exact moment of disembarkation at the airport. One copy is returned stamped to you and it is that copy that allows the release of the unaccompanied baggage later. Japan Customs is inflexible on this point: if you forget to declare on arrival or lose the stamped copy, the process cannot be redone under any circumstances. The goods lose the right to the exemption and are treated as taxable commercial cargo. This is the most expensive mistake one can make on this route, and it happens in a two-minute instant at the airport.
Unaccompanied baggage needs to be customs cleared within six months counted from the date of your entry into Japan. Because maritime transit on this route takes 50 to 70 days, the window is comfortable, but it requires that the cargo's shipment be planned together with your flight date.
The exemption applies to those who have resided abroad for more than one year or intend to reside in Japan for more than one year. It is a rule with two entry routes, which tends to favor those going to Japan on a long contract. We verify which of the two applies to your case before structuring the move.
Cars imported with exemption cannot be resold or donated to third parties within two years from the date of import permission, under penalty of taxation. The exemption requires that the vehicle was used prior to entry into Japan, with a foreign registration certificate, and the application is made using Form T-1280 in three copies. It is worth remembering that Japan has a strict vehicle inspection, the shaken, which makes the operation unattractive in most cases.
Japan treats Brazil as a region not designated for rabies, and the protocol is among the longest in the world. After an ISO microchip and at least two rabies vaccine doses administered after the microchip, a serology test is performed at a designated laboratory, with a minimum titer of 0.5 IU/ml. The animal must then wait 180 days from the date of blood collection before arriving in Japan. Those who arrive earlier complete the remainder in quarantine at an AQS facility. Prior notification to the AQS must be made at least 40 days in advance. In practice, pet preparation begins about eight months before travel.
Japan operates at 100 V, with Type A outlets, and the frequency varies between 50 Hz in the east, including Tokyo, and 60 Hz in the west, including Osaka. It is the lowest residential voltage among the countries we serve. Brazilian equipment at 127 V may operate with reduced performance, and 220 V appliances do not work without a transformer. Motorized appliances also suffer from the frequency difference. We evaluate item by item in the inventory, and on this route the recommendation to leave appliances in Brazil is more frequent than on any other.
Sources: Japan Customs — FAQ 7103 (declaration of unaccompanied baggage), FAQ 7301 (household goods and personal effects in a transfer of residence) and FAQ 1109 (customs clearance of vehicles) — and MAFF / Animal Quarantine Service. Legal basis: articles 14 and 15 of the Customs Tariff Act; articles 14 and 25 of the Cabinet Order for Enforcement of Customs Tariff Act; and article 67 of the Customs Law. Information verified in August 2026; we confirm the conditions of your case before shipment.
Both modalities serve the Brazil — Japan route. The choice depends on the volume, urgency and value of the goods.
Ideal for complete moves with large volume. Best cost-effectiveness to transport furniture, appliances and all your belongings.
For those who need speed. Perfect for smaller volumes, urgent items, or partial moves that cannot wait.
We know that moving country is an important decision. Therefore we handle all the logistics of your international move so you can focus on what really matters: your new life in Japan.
Our team accompanies every step of the process, ensuring safety, organization and predictability.
The most frequent doubts on the route, answered based on the official rule.
By sea transport, the transit time is 50 to 70 days, and by air, 15 to 30 days. These times are door-to-door: they include pickup and packing at your residence in Brazil, cargo consolidation, waiting for the ship's departure window, the crossing, customs clearance at both ends and final delivery in Japan with furniture assembly. They should not be compared with port-to-port times published by carriers, which cover only sailing time.
If you have resided abroad for more than one year, or intend to reside in Japan for more than one year, household goods and personal effects are exempt from import taxes. The legal basis is in Articles 14 and 15 of the Customs Tariff Act and in Article 67 of the Customs Law. The practical condition is to submit Form C-5360 at disembarkation and customs-clear the cargo within six months of your entry into the country.
It is the Declaration of Accompanied Articles and Unaccompanied Articles, the document that guarantees the exemption of your move. You must submit it in two copies to the customs officer at the moment of disembarkation at the Japanese airport, and one copy is returned stamped to you. That stamped copy is indispensable to release the unaccompanied baggage later. Japan Customs does not allow this process to be redone: those who forget to declare on arrival or lose the original copy lose the right to the exemption, and the move becomes taxed as commercial cargo. We prepare both copies before your trip and instruct you exactly what to do at disembarkation.
Unaccompanied baggage must be customs cleared within six months counted from the date of your entry into Japan. As maritime transit takes 50 to 70 days, the window is comfortable, but we plan the shipment of the cargo according to the date of your flight so there is no pressure.
Yes, with conditions. The vehicle must have been used prior to entry into Japan, proven by a foreign registration certificate, and the exemption request is made using the T-1280 form in three copies, together with proof of transfer of address. The vehicle cannot be resold or donated for 2 years from the date of the import permit, under penalty of assessment of taxes. In practice, the Japanese vehicle inspection, the shaken, is strict and often makes the operation unattractive. We assess feasibility with you before any freight contracting.
Most will not work well. Japan operates on 100 V, the lowest residential voltage among the countries we serve, with Type A outlets. In addition, the frequency varies: 50 Hz in the east, including Tokyo, and 60 Hz in the west, including Osaka. Brazilian 127 V appliances may operate with reduced performance, 220 V ones will not work without a transformer, and equipment with motors suffer from the frequency difference. On this route, the recommendation to leave appliances in Brazil is more frequent than on any other, and we evaluate item by item in the inventory.
Yes, but the protocol is the longest among all routes we operate. Japan treats Brazil as a rabies non-designated region. An ISO-standard microchip is required, at least two doses of rabies vaccine administered after the microchip and a serology test in a designated laboratory with a minimum titer of 0.5 IU/ml. After that, the animal must wait 180 days from the blood collection before arriving in Japan. Those who arrive earlier complete the remaining time in quarantine at an Animal Quarantine Service facility. It is also necessary to notify the AQS at least 40 days in advance. In practice, preparation starts about 8 months before the trip, conducted by our pet department. We have already transported more than 1,000 animals.
The logic of this route is the opposite. Since the exemption depends on the C-5360 form that you submit at disembarkation, and because customs clearance must occur within 6 months of your entry, it is safer for your arrival to precede the clearance of the cargo. We structure the schedule so that the ship arrives after your flight, with sufficient margin within the 6-month window.
The Japanese rule does not set a number of months of prior possession as other countries do. The criterion is that they be household goods and personal effects, that is, that they effectively composed your home. In practice, this means that new items, still in their original packaging and with a recent invoice, may be questioned as merchandise. We review the inventory with this filter before shipment.
In Brazil, pickup, packing and export documentation are conducted by One Moving's own team. In Japan, customs clearance with Japan Customs, final delivery and assembly are performed by accredited agents of our international network, under supervision of our team. Preparation of the C-5360 form, which is the bottleneck for this route, is done by us before your trip, with detailed guidance on what to do at the arrival airport.
Thousands of families have already entrusted their international move to One Moving.
“One Moving took care of everything. From packing to delivery in Tokyo. Everything arrived perfect, with no damage. True professionals.”
“They prepared the form for me and explained exactly what to do at the airport. If I had not known that, I would have lost the exemption.”
“Serious and transparent company. The quote was exactly what I paid, no surprises. The virtual pre-move survey was very convenient.”
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