
We are a Brazilian multinational international moving company, with our own teams and fleet — we do not outsource the care of your home.
Elected best in customer satisfaction at the MESC Award (Melhores Empresas em Satisfação do Cliente, by Instituto MESC in partnership with Google) in 2024 and 2025.
FIDI-FAIM certification, independently audited, and EcoVadis Gold rating — the only moving company in Latin America with this distinction.
We serve families, executives and expatriates in London, Manchester, Birmingham, Edinburgh, Bristol and Cambridge.
Changing country is already big enough — the hard part is ours.
Our own team in Brazil conducts packing, documentation and shipment, and accredited agents from our international network execute the customs clearance and delivery in the United Kingdom — with our team monitoring all stages.
The United Kingdom is the strictest route in Europe on this point: HMRC requires that approval of the Transfer of Residence relief be obtained before the benefit can be claimed, i.e., before the shipment arrives. We file the ToR1 application, monitor it until the reference number is issued and only ship once the relief is resolved.
We handle the export documentation in Brazil and monitor release at the UK port of entry, usually Felixstowe, Southampton or London Gateway, with the ToR reference number included on the import declaration. You do not need to worry about bureaucracy — we take care of everything.
We deliver your move in London, Manchester, Birmingham, Edinburgh, Bristol, Cambridge and other regions of England, Scotland, Wales and Northern Ireland. From your address in Brazil to the door of your new home, with unpacking and furniture assembly.
We pack your belongings with high-quality materials and professional techniques. Furniture, electronics, works of art — all protected with the utmost care.
Your move is protected by international insurance that covers the entire route — from collection in Brazil to delivery in the United Kingdom.
We carry out the pre-move survey of your belongings by video call, without the need for an in-person visit. Practical, fast and without obligation.
Door-to-door transit times, from the moment of collection in Brazil until delivery with assembly in the United Kingdom.
| Origin | Destination | Maritime | Air |
|---|---|---|---|
| São Paulo (SP) | LondonDoor-to-door transit time, with customs clearance at both ends | 45 to 65 days | 15 to 30 days |
| São Paulo (SP) | Manchester | 45 to 65 days | 15 to 30 days |
| Rio de Janeiro (RJ) | London | 45 to 65 days | 15 to 30 days |
| Belo Horizonte (MG) | BirminghamIncludes road transfer to the port of loading | 50 to 70 days | 15 to 30 days |
| Curitiba (PR) | EdinburghIncludes road transfer to the port of loading | 50 to 70 days | 15 to 30 days |
Door-to-door transit time, with customs clearance at both ends
Includes road transfer to the port of loading
Includes road transfer to the port of loading
We serve the entire country; contact us to find out the exact transit time for your city.
Estimated door-to-door transit times, subject to the shipping line's or airline's schedule. They include collection, packing, customs clearance at origin and destination, and final delivery. The transit time for your move is confirmed in the quote after the service and route are defined.
Customs framework for the route: We file the ToR1 form with HMRC before shipment, because in the United Kingdom approval of the Transfer of Residence relief must be obtained before the shipment arrives.
The times above are door-to-door and include collection and packing at the origin residence, cargo consolidation, waiting for the ship’s departure window, the crossing, customs clearance at both ends and final delivery with furniture assembly. We publish it this way because it is the timeframe you actually experience. Port-to-port times published by carriers may seem shorter because they only cover sailing time, without customs, collection or delivery.
What HMRC and the Brazilian customs request, with the name of each document and the responsible authority.
HM Revenue & Customs (HMRC)
The United Kingdom is the most demanding route in Europe on this point: HMRC requires that approval of the Transfer of Residence relief be obtained before claiming the benefit, i.e., before the shipment arrives. The form also appears as ToR01. We file the application and track it until the reference number is issued.
It is necessary to demonstrate having resided outside the United Kingdom for at least 12 consecutive months before the date of the move. Employment contracts, proof of address, income tax returns and children's school records are accepted as evidence. We indicate exactly which documents to gather and organise the dossier: One Moving manages this stage for your convenience.
A complete list of the goods to be shipped, with description and estimated value. This is the document HMRC relies on to grant the relief and, if taxation is due, to calculate the taxable base. All preparation is carried out by our team during packing and managed by One Moving, for your convenience.
Registration of the export of the goods with the Receita Federal do Brasil (Brazilian Federal Revenue Service), carried out by a customs broker, and issuance of the bill of lading in the name of the owner of the goods, with the number of packages shipped. One Moving hires and coordinates the customs broker and monitors the release end-to-end, for your convenience.
HM Revenue & Customs e UK Border Force
With the relief approved, HMRC issues a reference number that is provided on the import declaration. It is this number that releases the shipment without Customs Duty and without VAT. The completion and filing of the declaration are managed by One Moving, for your convenience.
The goods must be intended for the same use they had before the move and cannot be loaned, given as security, rented or transferred to another person within 12 months from the date of the move.
The relief does not exempt restricted goods from license requirements. Firearms, items of endangered species and other controlled goods still require their own authorization, regardless of the tax exemption. We identify these items during the pre-move survey and advise on the route for each authorization, managed by One Moving, for your convenience.
Presentation of the documentation at the port of entry, usually Felixstowe, Southampton or London Gateway, monitoring of the release and transport of the cargo to the final address, with unpacking and furniture assembly.
HMRC is explicit: it is mandatory to obtain approval before claiming the relief. Unlike Spain or the Netherlands, where the exemption is requested within the import declaration itself, in the United Kingdom the application is prior and independent. A shipment that arrives without an approved ToR is held and subject to Customs Duty and VAT.
HMRC may waive the conditions of 12 months prior residence, 6 months of ownership and the 12-month time limit to import when there are circumstances beyond the control of the interested party. But it expressly records that lack of financial resources or lack of space in the new home is not considered an exceptional circumstance.
Official guidance warns that noncompliance with the rules authorises customs to seize the goods and also the vehicle in which they were transported, in addition to a fine or criminal prosecution. This is the reason why we do not start shipment on this route without the ToR resolved.
The three conditions are cumulative: having resided outside the United Kingdom for at least 12 consecutive months, owning the goods for at least 6 months before the move, and importing them within 12 months after beginning to live in the country, with the intention of using them for the same purpose as before.
It is not possible to claim the Transfer of Residence relief for goods imported from secondary residences or holiday homes. Also excluded are alcoholic beverages, tobacco and tobacco products, commercial means of transport and work instruments that are not portable. Alcohol and tobacco shipped incur Excise Duty.
When there is no right to the benefit, Customs Duty is payable according to the type and origin of the goods and VAT at the standard rate is calculated on the total value of the goods plus freight, insurance and any duties due. Payment must be made before collection of the cargo.
Sources: HM Revenue & Customs (Transfer of residence to the UK, updated in November 2025) and GOV.UK (Moving your belongings, going through customs and tax). Information verified in August 2026; we confirm the conditions of your case prior to shipment.
Both modalities serve the Brazil — United Kingdom route. The choice depends on the volume, urgency and value of the goods.
Ideal for complete moves with large volume. Best cost-effectiveness to transport furniture, appliances and all your belongings.
For those who need speed. Perfect for smaller volumes, urgent items, or partial moves that cannot wait.
We know that moving country is an important decision. That's why we handle all the logistics of your move so you can focus on what really matters: your new life in the United Kingdom.
Our team accompanies every step of the process, ensuring safety, organization and predictability.
The most frequent doubts on the route, answered based on the official rule.
By sea transport, the transit time is 45 to 65 days, and by air, 15 to 30 days. These times are door-to-door: they include collection and packing at the origin residence, cargo consolidation, waiting for the ship's departure window, the crossing, customs clearance at both ends and the final delivery with furniture assembly. They should not be compared with port-to-port times published by carriers, which cover only the sailing time.
The ToR1, also spelled ToR01, is the Transfer of Residence relief form — the benefit that allows household goods and personal effects to be brought into the United Kingdom without paying Customs Duty or VAT. HMRC requires that approval be obtained before claiming the relief, therefore the application must be made before the shipment arrives in the country. After approval, HMRC issues a reference number that is provided on the import declaration.
The conditions are cumulative. You must have been resident outside the United Kingdom for at least 12 consecutive months before the date of the move, import the goods within 12 months after starting to live in the United Kingdom and intend to use the goods in the country for the same purpose for which they were used before. In addition, the goods must have been in your possession for at least 6 months before the move.
Not within the first year. Goods that entered under the relief cannot be loaned, used as security, rented or transferred to another person within 12 months from the date of the move. It is a restriction of use: the benefit was granted because the goods accompany the transfer of residence, not for resale.
Yes. HMRC's official list of eligible goods expressly includes pets and riding animals, provided they are brought for non-commercial purposes. Animals imported for resale, breeding or competition do not qualify. The customs duty relief is the tax treatment on importation; sanitary requirements and veterinary documentation are a separate process, which our pet department conducts in parallel.
Excluded are alcoholic beverages, tobacco and tobacco products, commercial means of transport and work tools that are not portable. Alcohol and tobacco shipped in the move are subject to Excise Duty. The relief also does not remove the licensing requirement for restricted goods, such as firearms or items of endangered species, which continue to require separate authorisation.
No. HMRC does not accept the Transfer of Residence relief for goods imported from secondary residences or holiday homes, because the benefit is linked to the actual transfer of the main residence. In that situation, Customs Duty applies according to the type of goods and VAT at the standard rate is charged on the total value of the goods plus freight, insurance and any duties due.
There is such an exception, but it is restricted. HMRC may consider waiving the conditions of 12 months prior residence, 6 months' possession and the 12-month import limit when circumstances beyond the applicant's control prevent compliance. A point to note is that HMRC itself records that lack of financial resources or lack of space in the new home is not considered an exceptional circumstance, so the request must be well substantiated.
Yes. The official list of goods eligible for customs duty relief expressly includes bicycles, motorcycles, private cars and their trailers, camping caravans, pleasure boats and private aircraft. The vehicle is included under the same conditions as other goods, including the restriction that it may not be transferred to another person for 12 months. The technical requirements for registration and roadworthiness in the United Kingdom are a separate process, subsequent to customs clearance.
Packing, export documentation and shipment in Brazil are carried out by One Moving's own team, and customs clearance and delivery in the United Kingdom are executed by accredited agents of our international network, with monitoring by our team at all stages. The ToR1 application is handled by us before shipment, precisely because it is the step that most causes cargo detention on this route.
Thousands of families have already entrusted their international move to One Moving.
“One Moving took care of everything. From packing to delivery in London. Everything arrived perfect, with no damage. True professionals.”
“I was very afraid of customs bureaucracy, but they handled everything. I didn't even need to worry. I recommend them without hesitation!”
“Serious and transparent company. The quote was exactly what I paid, no surprises. The virtual pre-move survey was very convenient.”
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